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Online access to technical information and assistance for Schlumberger software customers.

Registered software maintenance customers may login to access the following resources:

Knowledge Base

Search a wealth of accumulated information based on worldwide experience.


Remote Session

Bring a technical support engineer right to your desk.


Discussion Forums

Find and share solutions and ideas with your peers and Schlumberger Software experts.



Escalate support issues.



Get the latest software, release notes and documentation from our download center.



Watch videos and tutorials to get the most from our software products.


My Tickets

Submit and track your support requests online.


Customized Newsletters

Build customized technical newsletters on products of interest.


Data Exchange

Exchange data with our expert support staff securely and safely.


Maintenance User Guides

View Country-specific maintenance user guides.


Support Commitment

Our objective is to deliver the highest quality technical support in the industry. Schlumberger Software Support is certified by the TSIA (Technology Services Industry Association), ensuring that we provide leading edge, best practices in technical software support.