Registered software maintenance customers may login to access the following resources:


My Tickets

Submit and track your support requests online.


Knowledge Base

Search a wealth of accumulated information based on worldwide experience.


Data Exchange

Exchange data with our expert support staff securely and safely.


Discussion Forums

Find and share solutions and ideas with your peers and Schlumberger Software experts.


Remote Session

Bring a technical support engineer right to your desk.


How to Videos

Watch videos and tutorials to get the most from our software products.



Escalate support issues.


Customized Newsletters

Build customized technical newsletters on products of interest.


Software Download

Get the latest software, release notes and documentation from our download center.


Maintenance User Guides

View Country-specific maintenance user guides.


Support Commitment

Our objective is to deliver the highest quality technical support in the industry. Schlumberger Software Support is certified by the TSIA (Technology Services Industry Association), ensuring that we provide leading edge, best practices in technical software support.